Client Services Associate Full-Time Job
N/A
Biotech company in South San Francisco, CA is looking to bring on a Client Services Associate to join the team. This will be a 3 month contract. Schedule: M-F 9am-5pm. Free parking. Excellent entry level opportunity for a candidate looking to jump start their career in business. Great way to get your foot in the door into the biotechnology industry.
- Mail a high volume of Patient Reports to different practices per day.
- Review requests from physicians for patients slides; send our lab assistants the appropriate customer and contact information for them to mail the slides to the office.
- Follow-up on slide returns by contacting the practice where slides were sent.
- Reply via email to patients who have asked for help to find doctors in their area who use our genomic tests (search and send results list).
- Assist patients with our Veracyte Access program application.
- Assign incoming faxes and emails to the appropriate Veracyte person to follow-up – organized by Account/Region.
- May have opportunities to assist our specialist in other projects that helps us serve our customer needs.
- You will have a few months of experience working in restaurants, retail operations or office administration.
- You have a great personality and strong communication skills.
- You have strong attention to detail and thrive in a fast paced environment.
- You are eager to learn new skills and would love to join an exciting fast growth industry.
- You will have a few months of experience working in restaurants, retail operations or office administration.
- You have a great personality and strong communication skills.
- You have strong attention to detail and thrive in a fast paced environment.
- You are eager to learn new skills and would love to join an exciting fast growth industry.
Email resume in word format to fion.hu@randstadusa.com.