Each role will have a specific, defined project that the intern will work on over the summer - focused either in Program Management / Sales Operations, Retail, Energy or owned (Nest.com) channels at Nest. At the end of the summer, each Intern will deliver a presentation to senior executives on their recommendation for the business challenge.

• Work with mid-level government managers to analyze data
• develop graphs
• prepare reports of output for five functional areas (budget/travel/agreements, human resources, information technology, acquisitions, facilities/property/engineering/safety)
• Develop and maintain Excel Spreadsheets of staff productivity
• Assist with automation of workflows such as reports and programming of tools
• Oversee development of performance reporting templates and standard operating procedures.

• Accepts, verifies, and processes basic to more complex client transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, payments, transfers, etc.
• Processes transactions submitted through other channels, including night-drop, bank-by-mail, ATM, etc.
• Assists customers with check orders; balancing their accounts; safe deposit openings, closing, and transactional use.
• Represents the Bank and its products and services with pride and enthusiasm. Senses and responds to customer needs. Identifies and pursues new or related customer opportunities.
• Contributes to a cooperative and positive working atmosphere. Is flexible, responsive, and assists co-workers in the attainment of the Bank’s objectives with a focus on the needs of the customer.
• Protects the Bank’s assets by ensuring sufficient funds in accounts. Enters stop payments in the on-line computer system.
• Provides administrative assistance to the office. 
• Performs other duties as assigned.

• Works with the Branch Manager to manage the sale of Bank products and services in the retail office.
• Assists the Branch Manager in determining sales goals, and developing strategies to meet those sales goals.
• Provides direction and guidance to Universal Bankers.
• Sources and develops business, expanding and deepening relationships with existing customers. Assists the Branch Manager in internal and external business development.
• Manages a portfolio of retail branch customers, and conducts business development in products and services.
• Supervises Universal Bankers. Recommends performance goals and ratings, hiring, and corrective actions. Coaches, guides, develops, and directs subordinate staff. Leads meetings of platform staff.
• Coordinates effective retail office operations and sales with the Customer Service Manager, promoting teamwork, excellent customer service, cross-sales, and the promotion of Bank products and services.
• Provides guidance to Universal Bankers on complex sales and high value customers.
• Receives, reviews, and closes consumer and small business loan applications.
• Assesses customers’ needs, and makes appropriate referrals to internal and external business partners.
• Represents the Bank in civic and community events to enhance the visibility and reputation of the Bank, and to expand business opportunities.
• Manages and performs platform operations.
• Maintains compliance with established internal operational standards and Federal and State regulations to protect the interest of the Bank and clients.
• Manages the office in the absence of the Branch Manager.

• Perform all necessary clerical duties as directed 

• Maintain database of business development client contacts and references

• Gather and compile data for pre-qualification packages

• Create materials including boards and promo books

• Assist in drafting, editing, and preparing the final copy of proposals and qualifications

• Assist in maintaining current lists

• Proof and edit proposal write-ups

• Assist in researching and qualifying leads

• Complete other responsibilities as assigned

• Preparing information for banquet team
• Meeting with prospective clients
• Answering phones
• Follow up on banquet requests
• Some social media and marketing/promoting of the golf course

Duties include but aren't limited to:
1. Accounts Payable -- the cornerstone of our reputation with vendors and friends of the firm.
2. Credit -- is this credit card reconciliation process better than others? You can recommend whatever process you feel is better / superior and run with it.
3. Project Management -- protect our Project Managers and Owners by taking contracts and work authorizations, and turning them into chargeable job numbers. Does the contract fee amount make sense? If this was your project, does it look like it's in good financial health?
4. Monthly Financial close -- for quick learners, close the accounting month. Work with our Controller to put together a solid month-end PPT deck summarizing the events over the past 30 days, post journal entries to our G/L, etc.

Expectations & Tasks – Deliverables

• This internship is focused on a strategic initiative to drive a project at the forefront of a market disruption for customer reviews. This individual will work across teams and functions to manage a pilot project that will include engagement with 2-3 vendors of peer-2-peer (P2P) crowd sourced review sites and a select # of platform marketing products which could encompass analytics, HANA or cloud or others.
• Define and implement a strategy for the presence of SAP products on P2P review sites, that encompasses competitive analysis, demand generation, events, product reviews, production information, project/data analysis, and more. 
• Centrally manage the roll-out with multiple stakeholders
• Develop standards and best practices based on pilot project results, to be used to expand the scope of participation

• Customer retention & expansion
• Achieve monthly targets
• North and/or South America
• Customer Satisfaction