Company Overview:
Located in the heart of San Francisco's downtown financial district, Credo opened on Martin Luther King Jr. day in 2010 and has been a hub for business lunches, intimate dinners, corporate events and social gatherings for over a decade. Credo is the Latin word for “I believe.” We believe that good food and good company go hand-in-hand. We believe in authentic ingredients, creative preparation, and gracious hospitality. Our chef, Larry Finn, creates a menu that reflects his deep appreciation of Italian culinary traditions combined with Northern California sensibilities. Through this hard work, he is able to create robust and complex flavors from simple, seasonal ingredients.
Credo is part of The Merchants Exchange, the hospitality division of Clint Reilly Landmark Properties. The Merchants Exchange team has more than 50 years combined experience hosting and producing special events in San Francisco. From planning and logistics, to production, management, and in-house gourmet catering, the Merchants Exchange is the only fully-verticalized event production service tied exclusively to three of the city’s finest venues – Julia Morgan Ballroom, Merchant Exchange Club and Credo Restaurant. That’s why every program executed by the Merchants Exchange is more than an event, it is a true San Francisco experience.
Credo is looking for an experienced, professional server to join our team. The ideal candidate should be:
- passionate about the hospitality and service industry
- able to understand the basics of a high paced, upscale, full-service restaurant
- comfortable greeting, interacting and working with guests
- a team-oriented individual who is looking to learn and contribute
- willing to take ownership of their guests’ dining experience from start to finish
- willing to go above and beyond to make every guest experience special and unique
Candidate Capabilities
- Our servers are not simply order takers! They should be able to guide guests through our menus, making suggestions when needed and upselling when appropriate
- Highly knowledgeable about seasonal ingredients and cooking techniques. Has the desire to learn Credo’s menu (preparation, techniques, taste profile, texture profile, local farmers and purveyors, etc.)
- Has an understanding of a variety of beers, wines and spirits from around the world. Is interested in learning more about wine varietals, appellations, vintages, regions, etc.
- Understands proper sequence of service and proper wine service
- Is able to multi-task and be comfortable working under pressure
- Is able to proactively “read” tables to anticipate guests’ needs at all times
- Can respond promptly and courteously to any and all guests’ requests
- Be ready and willing to assist fellow team members regardless of duty or difficulty
Qualifications and Requirements
- minimum of 1-2 years’ experience as a server in a comparable, high-end restaurant
- A current California Food Handlers Certificate
- POS experience (Toast preferred)
- Possess basic math and cash handling skills
- High level of professionalism
- Excellent English verbal and written skills
- Ability to communicate clearly and effectively
- Must be a proven self-starter capable of finding solutions with minimal supervision
- Honesty and integrity
- High attention to detail
- Reliable and punctual
- Regular access to e-mail and the internet
- Flexibility and adaptability a must
- Have the stamina to work scheduled long hours, standing and walking the entire time
- Ability bend, stoop lift up to 25 lbs., reach overhead and perform repetitive motion
- May involve walking between departments and climbing stairs between floors
Compensation and Benefits
- SF minimum wage and competitive tips
- Health benefits offered to full time team members
- 401k plan with company match
- Commuter Plan for transit and parking
- 50% employee discounts on food and non-alcoholic beverages (up to 3 guests)
- 2 complimentary dinners (1 employee and 1 guest) at Credo
- Dinner includes a 3-course dinner with beverage pairings
- Reservations must be made with a manager - 2 weeks in advance
Compensation Details
Compensation: Hourly ($16.07) plus tips
Benefits & Perks: Paid Time Off, 401k, Commuter Benefits, Signing Bonus