Client Services Associate Full-Time Job

Business Name: 
Randstad Professionals
Industry: 
Biotech & Pharmaceuticals
Type of Position: 
Full-Time Job
Grade Level: 
All University students
Location: 
San Francisco
Days/Hours per Week: 
40
Pay Range: 
$20/hr
Benefits: 

N/A

Duration of Position: 

3 months contract

Position Description: 

Biotech company in South San Francisco, CA is looking to bring on a Client Services Associate to join the team. This will be a 3 month contract. Schedule: M-F 9am-5pm. Free parking. Excellent entry level opportunity for a candidate looking to jump start their career in business. Great way to get your foot in the door into the biotechnology industry.

Position Responsibilities: 
  • Mail a high volume of Patient Reports to different practices per day. 
  • Review requests from physicians for patients slides; send our lab assistants the appropriate customer and contact information for them to mail the slides to the office. 
  • Follow-up on slide returns by contacting the practice where slides were sent. 
  • Reply via email to patients who have asked for help to find doctors in their area who use our genomic tests (search and send results list). 
  • Assist patients with our Veracyte Access program application.
  • Assign incoming faxes and emails to the appropriate Veracyte person to follow-up – organized by Account/Region. 
  • May have opportunities to assist our specialist in other projects that helps us serve our customer needs.
Required Qualifications: 
  • You will have a few months of experience working in restaurants, retail operations or office administration.
  • You have a great personality and strong communication skills.
  • You have strong attention to detail and thrive in a fast paced environment.
  • You are eager to learn new skills and would love to join an exciting fast growth industry.
Preferred Qualifications: 
  • You will have a few months of experience working in restaurants, retail operations or office administration.
  • You have a great personality and strong communication skills.
  • You have strong attention to detail and thrive in a fast paced environment.
  • You are eager to learn new skills and would love to join an exciting fast growth industry.
How to Apply: 

 Email resume in word format to fion.hu@randstadusa.com.

Application Deadline: 
ASAP