The Shibumi Customer Success team drives awareness, adoption, delivery and implementation of the Shibumi solution. The fast-paced environment at Shibumi provides opportunity for lateral and upward growth both within the Customer Success team as well as other teams within the organization. Customer Success Consultants coach, train and mentor Shibumi customers and partners on the how to leverage the Shibumi product to most effectively meet each client’s unique requirements.
Serve as a solution expert within the Customer Success team across client engagements Understand and translate client business artifacts and requirements into Shibumi solution structure and templates. Provide support throughout all aspects of the sales and implementation processes, including development of customized demonstrations, development of marketing and training collateral and support of client implementation activities. Balance multiple ongoing engagements at a variety of stages managing expectations of key internal and external stakeholders
Please view Shibumi's job posting on LinkedIn and apply.