IT Coordinator

Business Name: 
JustAnswer.com
Type of Position: 
Full-Time Job
Grade Level: 
Graduate
Location: 
San Francisco
Days/Hours per Week: 
40 hours per week
Pay Range: 
$55K to $60K
Benefits: 

Full Medical Benefits

Duration of Position: 

Permanent

Position Description: 

As an IT Coordinator, you will assist and support our engineering tech operations team with administrative and IT needs including vendor management, asset management, Help Desk ticket reviews, assist with software & hardware purchasing, documentation assistance and limited desktop and office system support. This is a unique role for someone interested in furthering their career in IT.

Position Responsibilities: 
  • Liaison between JustAnswer and IT vendors
  • Administrative support for engineering team leaders
  • Purchase IT related items and licenses; manage equipment and licenses in asset tracking database
  • Track monthly billing and code invoices with an eye towards cost savings and organizing payments to vendors
  • Coordinate the computer and system account setup for and breakdown for employees and contractors.
  • Manage email distributions changes and company communication regarding IT-related matters
  • Manage permissions and roles for JustAnswer admins and Google Analytics
 

 

Required Qualifications: 
  • 1+ year of help-desk or tech support experience
  • Proficiency with MS Windows and MS Office Suite
  • Strong communication and team skills to interact with other teams and balance multiple projects
  • Experience with asset management tool, administration of system user accounts equivalent Help Desk ticket management service and Confluence or equivalent web based collaboration software
Preferred Qualifications: 
  • 1+ year of help-desk or tech support experience
  • Proficiency with MS Windows and MS Office Suite
  • Strong communication and team skills to interact with other teams and balance multiple projects
  • Experience with asset management tool, administration of system user accounts equivalent Help Desk ticket management service and Confluence or equivalent web based collaboration software
How to Apply: 
Application Deadline: 
Open until filled