Customer Service Representative Part-Time Job

Business Name: 
State Farm Insurance
Industry: 
Insurance
Type of Position: 
Part-Time Job
Grade Level: 
Undergraduates
Location: 
Daly City,CA
Days/Hours per Week: 
20-25
Pay Range: 
$17-$22
Benefits: 

Flexible hours

Free Friday lunches

Free snacks and drinks

Flexible hours

Duration of Position: 

Permanent

Position Description: 

Assist customers with payment and changes to their policies, follow-up with claims, provide proof of insurance to banks and management firms, and assist Agent with quoting and starting new insurance policies.

Position Responsibilities: 

Be on time

Work with team to complete daily activities

Be courteous and respectful to everyone

Learn from mistakes

Follow up with customer on the same day

Record all interactions with customers

Required Qualifications: 

Ethical and HonestĀ 

Excellent communication skills - written, verbal and listening

Excellent interpersonal skills

People-oriented

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Pride in getting work done accurately and timely

Ability to work in a team environment

Ability to multi-task

Ability to make presentations to potential clients

Experience in marketing

Ability to assess client needs and conduct effective interviews

Ability to effectively relate to a client.

Bilingual in Spanish or Chinese preferably

How to Apply: 
Application Deadline: 
Open until filled