Sales Development Representative and Account Manager Positions

Business Name: 
KeepTruckin
Industry: 
Computers
Type of Position: 
Full-Time Job
Grade Level: 
Graduate
Location: 
San Francisco, CA
Days/Hours per Week: 
Full time
Pay Range: 
$50K based, $20K commission
Benefits: 

Meaningful Income

  • Competitive salary and equity packages.

Health Insurance

  • Comprehensive medical, dental, and vision coverage.

Unlimited Vacay

  • We're not counting hours, take days off whenever it's needed.

Subsidized Commute

  • $100 a month to cover public transit.

Unreal Coffee

  • The best beans and equipment in town.
  • Free Snacks
  • Adjustable Desks
  • Pool Table
  • Headquartered in the center of SF
Duration of Position: 

Full Time

Position Description: 

Sales Development Representative:

As a Sales Development Representative, you will be responsible for helping our Account Executives prospect enterprise clients. We are looking for strong communicators who are fast learners and have a natural sales instinct to be the face and voice of KeepTruckin.

Account Manager:

As an Account Manager, you will be the face of KeepTruckin to our customers. You will be responsible for assisting customers through the implementation process, proactively working to achieve and maintain full customer satisfaction for the duration of their product subscription, and driving upsells and renewals. As a member of a fast-paced and tight-knit team, you will have your hands in driving product/business development to satisfy customer needs and developing internal tools to help the business gain scale.

Position Responsibilities: 

Sales Development Representative:

Your day to day responsibilities will include the following: :

  • Make outbound calls to leads
  • Research companies to identify decision makers and target all outbound communications toward this person
  • Educate prospects about KeepTruckin and understand their requirements
  • Work closely with Account Executive team to coordinate handoff
  • Test different tactics and channels to optimize our sales process
  • Generate new business opportunities and manage the sales pipeline
  • Meet and exceed monthly targets and quotas for opportunity generation
  • Understand the product inside and out and articulate our value proposition clearly
  • Develop new prospecting/outbound strategy to generate new leads

Account Manager:
Your day to day responsibilities will include the following: 

  • Establish and oversee the customer's adoption, training and development of best practices to continually drive incremental value and return on the customer's investment
  • Maintain high levels of customer satisfaction and nurture client health, which will lead to customer loyalty, and advocacy
  • Assist in troubleshooting and solving Tier 2 product support issues
  • Handle large volume of email, chat and phone conversations on a daily basis
  • Own a book of business for which you are responsible for expansion and renewals within existing customers
  • Work with sales team to ensure a seamless handoff of customer from a pre- to post-sales transition
Required Qualifications: 

Sales Development Representative:

The ideal candidate has: 

  • Strong analytical skills
  • Excellent verbal and written communications skills
  • Natural self-starter
  • Greater sense of ownership for the product and the company

Account Manager:

The ideal candidate has: 

  • Greater sense of ownership for the product and the company
  • Natural instinct to empathize with users and understand how they learn a new product
  • Strong analytical skills
  • Excellent verbal and written communications skills
  • Natural self-starter
How to Apply: 

Please contact Elly Hagen at: elly.hagen@keeptruckin.com

Application Deadline: 
Open until filled