Business Operations Manager

Business Name: 
Stanford University
Type of Position: 
Full-Time Job
Grade Level: 
Palo Alto, CA
Days/Hours per Week: 
40 hours per week
Pay Range: 
Duration of Position: 
Position Description: 

Stanford University is recruiting a Business Operations Manager to join their Online High School team.

Stanford University, located between San Francisco and San Jose in the heart of California’s Silicon Valley, is one of the world’s leading teaching and research universities. Since opening in 1891, Stanford has been dedicated to finding solutions to big challenges and preparing students for leadership in a complex world.

Supporting that mission is a staff of more than 10,000, which is rooted in a culture of excellence and values innovation, collaboration, and life-long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends and benefits that increase financial stability and promote healthy, fulfilling lives. An award winning employer, Stanford offers an exceptional setting for professionals looking to advance their careers.

The Stanford Online High School at Stanford University is an independent school for academically talented students in grades 7-12. Founded in 2006 as a three-year high school, and subsequently expanded to include grades 7–9, Stanford OHS is accredited by the Western Association of School and Colleges. The school has a total enrollment of 650 students, nearly 60 instructors, and an administrative team of 20.

The Stanford Online High School (OHS) seeks an experienced and goal-oriented Business Operations Manager to manage the school’s financial and administrative functions. Reporting to and working closely with the Head of School, this position will handle the financial matters of the school, including the development, administration, and reporting of the school’s operating budget and 5-year business plan. S/he will also provide strategic and day-to-day management of the OHS registrar’s and business offices and will collaborate with peers on the OHS leadership team, colleagues within Stanford Pre-Collegiate Studies, the larger OHS community, and accrediting organizations such as the California Association of Independent Schools (CAIS). This is an ideal job for someone who respects the operational pace of an innovative institution and thrives within a highly collaborative environment.

Provide management and coordination of administrative and operations-related functions for an organization or program. Manage staff at least 50% of the time to achieve goals and objectives. May manage service center with responsibility for overall success.

Position Responsibilities: 


  • Manage staff in the day-to-day operations for functional area(s) of responsibility.
  • Hire and retain staff.
  • Oversee development and mentoring of employees including performance management.
  • Provide coaching to ensure development of skills and competencies. Build and maintain trust and respect. Will be accountable for staff performance and ensuring that work is completed within schedule and constraints.
  • May independently or in collaboration with human resources managers, guide supervisors in the interpretation and implementation of human resources policies, procedures and programs.
  • Evaluate and develop business plans and processes for operational and/or financial effectiveness.
  • Analyze and resolve complex issues and provide alternative solutions as necessary.
  • Will place an emphasis on documenting and systematizing processes and procedures.
  • Will design and produce performance metrics related to finance and operations.
  • Will serve as a key strategic partner and sounding board for the Head of School and influence leadership on specific recommendations for current operations and future development.
  • Analyze needs and make recommendations to leadership for changes in staffing, facilities, health and safety compliance, finance, technology and/or administrative functions.
  • Interpret, implement and ensure compliance with university administrative and financial policies and procedures. If needed, recommend new internal policies, guidelines and procedures.
  • Manage the finances for area(s) of responsibility which includes developing, monitoring, analyzing, forecasting and reporting on the annual budget and the School’s short- and long-term strategic financial models.
  • Represent the department or program's business operations and administrative affairs within the organization/school and/or outside constituencies.
Required Qualifications: 

Required qualifications

  • Bachelor’s degree and three years of relevant experience in administrative and financial management, or combination of education and relevant experience.
  • Demonstrated supervisory skills including conflict resolution.
  • Excellent planning and organizational skills.
  • Excellent oral and written communication skills.
  • Demonstrated financial management knowledge
  • Demonstrated attention to detail and the accuracy, timeliness, reliability, and usefulness of financial information.
  • Excellent ability to convey financial information succinctly in narrative, tabular, and graphical form.
  • Effective interpersonal skills.
  • Solid analytical and problem solving skills.
  • Strong expertise in business and management computer applications and databases, particularly Excel.
  • Proficiency in industry standards and/or regulatory requirements.
  • Subject matter expertise for area(s) of responsibility.
How to Apply: 

To be considered for this position, please apply directly on Stanford’s career site, requisition 73741:

Application Deadline: 
Specific Application Deadline Thu, 2017-05-25