Intellectual Contribution by Norma Carr-Ruffino

Contribution Title

Case Study: Learning To Manage Diversity: The Impact of Organizational Culture As Experienced By An African American Employee

Publication

Lessons in Changing Cultures: Learning from Real World Cases. Editors .D.D. Warrick & Jans Mueller:

Co-author

Year

2012

Description

Case Study: "Learning to Manage Diversity: The Impact of Organizational Culture as Experienced by an African American Employee" in Editors D.D. Warricka and Jens Mueller Lessons in Changing Cultures: Learning from Real World Cases. Rossi-Smith Academic Publishers, 2012.

This case study has 4 parts: 1) Tomora an African American employee is hired at an electronics firm in Florida; 2) Tomora is considered for a traveling sales rep opportunity; 3) Tomora is promoted to store manager; and 4) Tomora applies for an executive position. Key lessons focus on the impact of organizatonal culture and the need for cultural change as well as key leadership lessons and resulting strategies.

Complete Citation

Case Study: Learning To Manage Diversity: The Impact of Organizational Culture As Experienced By An African American Employee In D.D. Warrick & Jans Mueller: Lessons in Changing Cultures: Learning from Real World Cases. Rossi/Smith Academic Publishing, 2012.

Website

http://www.publicationsales.com

See Faculty: Norma Carr-Ruffino