A new look at the antecedents and consequences of relationship quality in the hotel service environment.
Directory : Faculty : Intellectual Contributions
Intellectual Contribution by Janet Sim
Contribution Title
A new look at the antecedents and consequences of relationship quality in the hotel service environment.
Publication
Services Marketing Journal, 28
Co-author
David Jones, Brenda Mak
Year
2007
Description
Complete Citation
Website
See Faculty: Janet Sim
