College of Business {College of Business}

Image: Photos of SF State students

A model of service quality and customer loyalty for hotels.

Directory : Faculty : Intellectual Contributions

Intellectual Contribution by Janet Sim

Contribution Title

A model of service quality and customer loyalty for hotels.

Publication

Florida International University Review (In Press)

Co-author

Brenda Mak, David Jones

Year

2005

Description

Complete Citation

Website

See Faculty: Janet Sim

SF State Home