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Coordinating Demand Forecasting and Operational Decision-Making: Results from a Monte Carlo Study and a Call Center

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Intellectual Contribution by Robert Saltzman

Contribution Title

Coordinating Demand Forecasting and Operational Decision-Making: Results from a Monte Carlo Study and a Call Center

Conference

14th Annual CSU-POM Conference

Year

2002

Description

This paper demonstrates a technique for coordinating time series demand forecasting with the decision that must be made following the forecast. It is tested using both actual data and extensive Monte Carlo simulations. The performance measure employed to evaluate various forecasting methods is mean opportunity loss.

Complete Citation

Rech, P., Saltzman, R., and V. Mehrotra, "Coordinating Demand Forecasting and Operational Decision-Making: Results from a Monte Carlo Study and a Call Center," Proceedings of the 14th Annual CSU-POM Conference, San Jose State University, San Jose, CA., pp. 232_241 (February 2002).

Website

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