College of Business {College of Business}

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Star of the Month: Tony Chan

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July STAR of the Month: Tony Chan

Photo of Tony ChanTony Chan, manager of the College of Business computer lab, has no problem relating to the almost 20 students employed by the lab -- he used to be one of them.

Chan worked in the lab for three years as a student assistant. In 1998, when the manager position was posted, he successfully applied for it.

He said that his background helps because he can honestly tell students: "I know what you guys are going through -- I went through the same thing."

Chan said the turnover of student workers is both the saddest and best part of his job.

"It's refreshing meeting and helping new people," he said.

With 150 computer stations, the College's computer lab is one of the largest open labs on campus. During the academic year it operates from 8 a.m. to 11 p.m. Monday through Thursday, 8 a.m. to 4:30 p.m. Friday and during limited hours Saturday and Sunday.

"Tony is well-rounded," said John Palme, business computing czar. "He works well with both people and machines. His easy-going style and strong commitment to service help him in supervising the main computer lab and managing the student assistants. At the same time his strong technical skills and depth of knowledge of computers make him the person we often turn to when we have a problem one of us can't solve. And he is the type of person who doesn't just want a solution but also wants to know what went wrong."

In addition to managing student workers, Chan makes sure that the lab's computers and other equipment are working, handles user complaints and keeps supplies stocked. He also provides some techincal support to college faculty and staff.

Chan earned a bachelor of science from SFSU with a double major in computer information systems and office systems. He lives in San Francisco's Bay Point neighborhood and is an avid viewer of film and television.

CampusMemo 7/18/2005

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