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Financial Services Representative

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Job: Financial Services Representative

Date posted: 06/09/14
Contact Asha Bailey
Employer Name: Forex Capital Markets
Location: San Francisco
Email: abailey@fxcm.com
Phone: 9725359063
Deadline: 7/09/2014
Field: Financial Services
Compensation: Comensurate
Hours: 12:00PM to 9:00PM
Web: http://www.fxcm.com
Fax: 6464322959
Who should apply? Both Undergrad and Graduate Students
Responsibilities:
  • Provide clients with best-in-class service on phone, chats, and email
  • Intelligently articulate financial and market-related concepts
  • Go beyond “customer service.” Skillfully probe for, listen, and understand client needs to provide resources and solutions to improve clients’ trading experience and results
  • Mediate difficult situations, conversations and customers with composure and resolve
  • Consistently take initiative to learn about the markets, FX industry and new FXCM platforms and products such as the FXCM Trading Station, Meta Trader 4, or the latest iPad release
  • Be a team player and proactively collaborate with the Financial Services Team to manage time, resources, volume, and customer feedback
  • Consistently achieve departmental set metrics.
  • Act upon constructive criticism to improve on-desk client conversations and to build on personal and department-wide performance figures
Skills & Abilities:
  • Must be willing to work 12pm-9pm PDT or as shift needs change
  • Must have strong communication verbal and written
  • Follow global market trends and events and effectively discuss news releases and trade setups
  • Ability to navigate basic and advanced mathematical examples with proficiency and accuracy
  • Bilingual skills are a plus, but are not required (Arabic, French, German, Japanese, Korean, Russian, Spanish and Chinese) • Bachelor degree, with a minimum 3.0 GPA
  • Must obtain Series 3 and Series 34 licenses within 90 days of hire: cost is covered by company
  • Strong MS Office skills All employees working for FXCM must be eligible to work in the USA (No Visa Sponsorship)
Details:

Exciting opportunity for success and career advancement with one of the largest FX Brokers in the world

FXCM (NYSE:FXCM) is one of the world’s largest currency trading brokers seeking career-oriented, entry-level candidates ready to start a career in financial services.

Starting Services

Starting a career in the global currency market - The top two reasons candidates apply to work within the currency (Forex) market are Growth and Opportunity.

How the Forex Market is Growing:

  • Over 5 Trillion in daily volume – compared to 200-300 billion in global stock markets
  • Average daily trades has have increased 15% in Q2 2013 compared to Q2 2012
  • FXCM has increased its client equity size in 2013 over four times compared to what it was just five years ago

Unique Opportunities that FXCM Provides

The Financial Services role is a great way to begin your career at FXCM. Representatives get a chance to speak to clients and work with colleagues from all over the world. High performing employees within the Financial Services Representative team have historically been promoted into a wide range of positions including management, sales, trading education, private client services, marketing, training, and even travelled to some of our worldwide offices!

To learn more about the forex market and FXCM, please visit this link: http://www.fxcm.com/forex-educational-videos.jsp

Description of Ideal Candidates

  • Market Junkies
  • Career minded and interested in long term career growth
  • Entry-Level Applicant Compensation: Competitive base salary based on experience, plus potential quarterly bonuses and annual raise based on performance.

Benefits

We understand that top performers in the current marketplace are attracted to companies offering competitive pay, benefits and opportunities for professional development.

In light of this, we offer a Comprehensive Employee Benefits Program that includes the following:

  • Savings Plan (401K)
  • Medical & Health Care
  • Prescription Drug Plan
  • Dental Plan
  • Vision Plan
  • Employee and Dependent Life Insurance
  • Short Term and Long Term Disability
  • Paid Time-Off
  • Flexible Spending Accounts
  • Pre-Tax Commuter Reimbursement Program
  • Employee Assistance Program
  • Employee Referral Program

Prior to submitting your resume, the firm requests that you do the following:

  • Review the firm's website thoroughly: http://www.fxcm.com/
  • Register for a free demo account and place practice trades:https://secure4.fxcorporate.com/fxtr/demo/?ib=careers

For additional tips on interviewing and to learn what life is like at FXCM, visit us on Facebook: https://www.facebook.com/WorkatFXCM

Equal Opportunity Employer

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