Whether interacting with colleagues, or giving a formal presentation, the image you project is vital to the listener’s assessment of your credibility.

• But how does the listener assess credibility?
• What criteria does the listener use to rate trustworthiness, approachability, and competence?

Being consciously aware of how a listener assesses these qualities can give you a substantial edge.

In this seminar, we’ll discuss the power of the "sub-textual" conversation. We’ll examine how certain mannerisms and behaviors can raise or lower your status in the eyes of the listener.

You’ll learn how to:

• make a great first impression
• avoid unintentional behaviors that may lower your status
• find a balance between authority and approachability
• look credible even when nervous
• gain control over the image you project

Because... when it comes to interpersonal communication, it’s not what you say that counts, it’s what they hear.

Guest Speaker

Cara Hale Alter (BA'84, Humanities, MFA '92, Creative Arts) is founder and president of SpeechSkills, a San Francisco–based communication training company, and author of The Credibility Code: How to Project Confidence and Competence When It Matters Most (Meritus, 2012).

With more than 20 years of experience, Cara has become the go-to expert for training individuals in the art and science of projecting confidence and competence when it matters most: in face-to-face interactions.

An RSVP is required to attend this event.