College of Business {College of Business}

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What's so BIG about small talk and what it means to be a professional

News + Events : What's so BIG about small talk and what it means to be a professional

Event
Business Etiquette Workshop: What's so BIG about small talk and what it means to be a professional
Date
Monday, March 18, 2013
Time
5:00pm - 6:30pm
Address
SF State Downtown Campus, DTC 597
RSVP RSVP Online
Detail

This workshop gives students the opportunity to practice conversation through interactive role play. Students learn a unique technique to make connections for their future needs. Professionalism in the work place is also discussed.

Topics include:

  • hand shake, name tag and introduction etiquette
  • self-introduction and how to introduce two to three others based on the hierarchy of business
  • art and science of conversation
  • preparations before, during and after the event
  • tips for when you forget a name
  • cell-phone etiquette
  • open-ended questions and other tried-and-true techniques to put yourself and others at ease
  • business casual dress and business professional dress defined and described
  • email, text and phone etiquette
  • business meeting etiquette
  • client events, and your role as host
  • proper introductions between two or more people based on the hierarchy of the business world. Learn skills that help connect others seamlessly.
  • topics to avoid, safe topics, annoying body language gestures,
  • the art of small talk, tried-and-true tips for even the most timid among us

This business etiquette workshop is facilitated by Gina Snyder. Gina has over 10 years of experience enhancing business etiquette skills of college students, MBA students, international students, and professionals.


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