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A new look at the antecedents and consequences of relationship quality in the hotel service environment.

Directory : Faculty : Intellectual Contributions

Intellectual Contribution by Janet Sim

Contribution Title

A new look at the antecedents and consequences of relationship quality in the hotel service environment.

Publication

Services Marketing Journal, 28

Co-author

David Jones, Brenda Mak

Year

2007

Description

Complete Citation

Website

See Faculty: Janet Sim

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